OPERATION ASSISTANT (INTERN)

General Operations Support:

• Data Entry and Management: Input and organize data into spreadsheets or databases.
• Document Management: Scan, file, and retrieve documents as needed.
• Administrative Tasks: Handle general administrative duties such as photocopying, filing, and mailing.
• Office Supply Management: Order and maintain office supplies.
• Meeting Coordination: Assist in scheduling and preparing for meetings.

Project-Specific Support:

• Research and Analysis: Gather and analyze data for specific projects.
• Project Tracking: Monitor project timelines and progress.
• Report Preparation: Assist in the preparation of project reports.
• Quality Control: Ensure adherence to quality standards and procedures.

Customer Service Support:

• Customer Inquiries: Respond to customer inquiries via phone, email, or in person.
• Order Processing: Process customer orders and ensure timely delivery.
• Complaint Resolution: Assist in resolving customer complaints.

Process Improvement:

• Process Analysis: Identify areas for improvement in operational processes.
• Documentation: Develop and update process documentation.
• Implementation Support: Assist in the implementation of process improvements.