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Business Process Consultant

Salary undisclosed

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Job Responsibility

Project Implementation and Product Management

  • To participate and perform the full project implementation cycle, from the planning stage to completion, post-implementation support, and documentation to the clients.
  • To provide mapping requirements with the software application.
  • Document business processes conduct product training for client users and facilitate user testing.
  • Proactively seek process improvements, implementation, and configuration of solutions, and challenge the current processes for further enhancement opportunities.

Helpdesk Support

  • Providing support and resolved clientsâ queries and problem.
  • Supporting business development activities.

Pre-sales

  • To provide professional consulting services to the clients on the Companyâs products and services.

General

  • To continuously keep abreast of product and industry knowledge with alert on the latest technological advancements to provide leadership to cross-functional teams when necessary.
  • To deliver tasks and document all work in accordance with defined standards and processes.
  • Teamwork â to consistently demonstrate actions (e.g. knowledge sharing, helping each other to meet project timeline, sense of urgency) to increase the teamwork with all team members.
  • To serve as a mentor to the juniors.
  • To perform other duties at the discretion of the superior and/ or the management.

Job Requirements

  • Possesses Bachelorâs Degree/Post-Graduate Diploma/ Professional Degree in Computer Science/ Information Technology/ Finance/Accountancy/Banking or equivalent.
  • At least 1-2 years of working experience in a related field will be an added advantage.
  • Knowledge of MSSQL queries will be an added advantage.
  • Team player with good interpersonal, communication and presentation skills.
  • Willing to travel depending on project requirements.
  • An analytical mind with problem-solving abilities to be able to advise on business workflow/automation.
  • Excellent written and verbal communication.
  • Excellent project and time management skills.
  • Self-starter; able to work independently with minimal supervision.
  • Technical skill â to acquire minimum business analytics for data analysis and troubleshooting use.

Job Benefits

  • Competitive Remuneration
  • Networking Opportunity
  • Yearly Increment and Performance Incentives
  • Yearly Company Trip
  • Hybrid Company Style
  • Snacks and Beverages provided
  • Paid Leave
  • Medical benefits and Insurance coverage (Group H&S, Group Personal Accident & Term Life)
  • Observe all gazetted Public Holidays
  • Optical and Dental Coverage
  • On-Job Training Provided
  • Flexible Working Hours