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Customers experience executive

Salary undisclosed

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Company Description

Daythree is an award-winning business process management company based in Selangor, Malaysia. They specialize in delivering insights and innovation-driven customer experiences, with a focus on customer experience lifecycle management.

Role Description

This is a full-time on-site role for a Customer Experience Executive at Daythree in Selangor, Malaysia. The role involves managing the customer experience lifecycle, delivering insights, and driving innovation to enhance customer satisfaction.

Qualifications

  • Customer Satisfaction and Customer Support skills
  • Strong Analytical Skills
  • Effective Communication and Customer Service skills
  • Ability to analyze customer feedback and trends
  • Experience in implementing customer experience initiatives
  • Excellent problem-solving abilities
  • Proficiency in data analysis and reporting
  • Bachelor's degree in Business Administration or related field