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Operation Executive

Salary undisclosed

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About the Role

We’re looking for a detail-oriented, structured, and process-driven Operations Executive to join our team. If you love getting things organized, improving workflows, and ensuring smooth backend operations, this role could be a great fit. You’ll play a key part in managing day-to-day operations in the CapBay Ventures team, focusing on efficiency, accuracy, and continuous improvement.

Key Responsibilities:

  • Oversee the accurate and timely issuance of invoices, account statements, and disbursement updates, ensuring all tasks are completed with accuracy.
  • Identify areas for improvement in backend workflows and take the lead in optimizing these processes to boost efficiency.
  • Coordinate and manage daily operational activities to ensure everything runs smoothly and without disruption.
  • Keep a close eye on operational performance and business goals, using data to spot trends and areas for improvement.
  • Create and maintain Standard Operating Procedures (SOPs) to ensure all processes are efficient, consistent, and well-structured.
  • Regularly evaluate current processes, identifying bottlenecks and implementing solutions to improve efficiency and productivity.
  • Work with other departments to ensure smooth coordination and that operational goals are aligned with broader business objectives.

Key Qualifications and Requirements:

  • Bachelor’s Degree in Business Administration, Operations Management, or a related field.
  • Fresh graduates are welcome, especially those who have a keen interest in process management and backend operations.
  • Highly organized with a strong eye for detail and the ability to manage multiple tasks and processes efficiently.
  • Excellent analytical skills for interpreting data, identifying trends, and recommending improvements.
  • Proficiency in MS Office, especially Excel and Word, with the ability to use these tools to streamline operations and manage workflows.
  • Strong communication and interpersonal skills to work effectively with various teams.
  • A process-driven mindset with a passion for improving systems and making operations run smoother.