Retail Supervisor

Job Overview

A Retail Supervisor is responsible for overseeing the daily operations of a retail store or a department within the store. They are in charge of managing the staff, ensuring customer satisfaction, and achieving sales targets.

Key Responsibilities

• Manage the daily operations of the retail store or department
• Supervise and train the staff to ensure high-quality customer service
• Maintain inventory levels and order new products when needed
• Ensure products are displayed and priced correctly
• Monitor sales and adjust staffing levels as needed
• Resolve customer complaints and issues in a timely and satisfactory manner
• Ensure the store is clean, safe, and visually appealing
• Coordinate with other departments and vendors as needed

Requirements

• Proven work experience as a Retail Supervisor or similar role
• Excellent communication and interpersonal skills
• Strong leadership and management skills
• Ability to work flexible hours, including evenings, weekends, and holidays
• Knowledge of retail operations and customer service best practices