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Job Overview
A Retail Supervisor is responsible for overseeing the daily operations of a retail store or a department within the store. They are in charge of managing the staff, ensuring customer satisfaction, and achieving sales targets.
Key Responsibilities
- Manage the daily operations of the retail store or department
- Supervise and train the staff to ensure high-quality customer service
- Maintain inventory levels and order new products when needed
- Ensure products are displayed and priced correctly
- Monitor sales and adjust staffing levels as needed
- Resolve customer complaints and issues in a timely and satisfactory manner
- Ensure the store is clean, safe, and visually appealing
- Coordinate with other departments and vendors as needed
Requirements
- Proven work experience as a Retail Supervisor or similar role
- Excellent communication and interpersonal skills
- Strong leadership and management skills
- Ability to work flexible hours, including evenings, weekends, and holidays
- Knowledge of retail operations and customer service best practices
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