Technology Consultant (Based in Shah Alam)

About Esri Malaysia

Esri Malaysia is a multi‐national organization specializing in enterprise software solution for large public sector customers, GLC and corporates in Malaysia. We expanded our business to Malaysia in 1983 and have since developed a loyal customer base leveraging on strong brand recognition, globally proven solution and industry expertise in Malaysia, South Asia and USA. We have largest market share and business growth is promising. Existing pool of resources can provide high quality consultancy services, project implementation and comprehensive customer support and now employs over 200 people in Malaysia.

As we continue to evolve and grow our business, we are looking for new ways to work more efficiently and more effectively. That’s where you come in!

About the Role

The ideal candidate will be responsible for play a key role in enhancing sales productivity and driving the successful onboarding of ArcGIS technology for our clients also collaborate with industry consultants, sales teams, service delivery, and technical support to provide expert guidance on ArcGIS and IT solutions throughout the sales cycle.

What you'll do:

• Be well-versed in Esri product & technology trends in specific, and generally on relevant third-party technologies in IT and GIS such as AI, Big Data, Cloud solutions, and NV5.
• Prepare and deliver custom solution demos and proofs of concept, demonstrating the value and capabilities of Esri technologies.
• Stay informed of and present general product and technology updates to both customers and partners, keeping them ahead of technological advancements.
• Facilitate hands-on workshops and adoption events, promoting customer engagement and successful technology adoption across various industries.
• Explore, evaluate, and document new Esri products, providing competitive insights and developing localized product packages.

About You

We are seeking an energetic and passionate Technology Consultant to join our dynamic team. The ideal candidate excels at providing expert guidance on IT and geospatial solutions while building strong client relationships. You should be eager to leverage your exceptional communication skills and technical expertise to support our business objectives. If you are driven, customer-focused, and have a talent for implementing cutting-edge geospatial technology, we would love to hear from you.

We believe that to be successful in this role you will need:

• Degree in Computer Science, Information Technology, Software Engineering or a related discipline.
• Minimum 3 to 5 years working experience in:-

1. System Design & Hardware Specifications: Ability to create system design diagrams and provide hardware specifications to support project needs or business proposals.
2. Web Application Troubleshooting: Proficient in diagnosing web application performance issues using log analysis, Fiddler, JMeter, or other monitoring tools.
3. Web Application Administration: Experience managing web hosting, including user administration and integrating with external identity sources using SAML or LDAP.
4. Web Application Server Management: Experience in deploying and managing web application servers on Windows, Linux, or cloud platforms.

• Proactive learner with a desire to stay updated on the latest Esri technologies, relevant third-party solutions (AI, Big Data, Cloud), and IT trends.
• Effective presentation and relationship-building skills, with a proven ability to engage and collaborate with partners, customers, and internal teams.
• Strong interpersonal and communication skills, both oral and written, in Malay and English, with the ability to convey technical concepts to non-technical audiences.

Why Esri Malaysia

At Esri Malaysia, we foster an inclusive, people-centric environment that values both professional excellence and personal well-being. Joining us, you will be provided with:

• Empowered Flexibility: We offer flexible work arrangements to promote work-life balance. New employees are required to attend their local office full-time for the first three months to ensure a comprehensive onboarding experience before agreeing to a hybrid model.
• Investment in your Growth: Access dedicated training and development programs, allowing you to continuously upskill and grow in your role.
• Career Advancement: We promote internal mobility, and provide clear pathways for career progression, empowering you to navigate and elevate your professional journey.
• Appreciation and Engagement: Enjoy a range of benefits, including Flexi Benefits, Mobile Phone Allowance, Medical & Insurance, Yearly Salary Increment, Referral Spotter Fees, Staff Awards, Engaging Events, and much more.
• Performance Recognition: Enjoy a financially rewarding profit-sharing bonus.

For further details or if you have any questions, please contact our Talent Acquisition team by mail at [email protected].

*This role is open to local Malaysians*