Customer Service (Chat & Email) Basic up to 6k - Immediate Hiring -
RM 4,000 - RM 6,000 / Per Mon
Original
Simplified
- Provide customer service based live chat & email support to customers (Phone call is secondary)
- Activate and engage with client/customer and provide accurate information
- Record and update customers’ cases into the system and trackers following appropriate processes
- Provide accurate and understandable information to all customers and support partners
- Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level
- Ensure all follow ups are done in a timely manner
- Diploma / Degree (fresh) welcome to apply
- Good communication skills in English & Mandarin
- Location: KL Sentral
- Working days : Monday - Sunday (5 days work)
- Working Hour: 24/7 (Each Shift 9 hours)
- Basic up to RM6000 + Shift Allowance + KPI Allowances
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