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Customer Support Executive (Technical) -Mandarin Speaker

RM 3,100 - RM 4,000 / Per Mon


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  • Provide continuous technical support via telephone and email related to the product
  • Employ a high level of interpersonal and communication skills to move beyond customer’s frustrations and solve customer’s problem
  • Identify the level of technical knowledge and adjust technical communications to solve customer’s problem
  • Conducting basic probing to determine the next action for any software related to enquiries
  • Excellent English & Mandarin verbal communication skills
  • Fresh Graduates who are interested to start their career in a call centre are also encouraged to apply – Full Training Provided
  • Fresh Graduates with Cert/Degree/Diploma in IT encourage to apply
  • Must be willing to work on rotational shifts
  • Must be willing to work in Ara Damansara
  • EPF & SOCSO
  • Sick leave
  • Annual leave
  • Quarterly staff recognition and appreciation
  • Nice Working Environment
  • Free Shuttle Van Provided from Various Location
  • Accommodation Provided
  • Fun Filled Environment with Events and Activities/ Team Outing