Customer Support Executive (Technical) -Mandarin Speaker
RM 3,100 - RM 4,000 / Per Mon
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- Provide continuous technical support via telephone and email related to the product
- Employ a high level of interpersonal and communication skills to move beyond customer’s frustrations and solve customer’s problem
- Identify the level of technical knowledge and adjust technical communications to solve customer’s problem
- Conducting basic probing to determine the next action for any software related to enquiries
- Excellent English & Mandarin verbal communication skills
- Fresh Graduates who are interested to start their career in a call centre are also encouraged to apply – Full Training Provided
- Fresh Graduates with Cert/Degree/Diploma in IT encourage to apply
- Must be willing to work on rotational shifts
- Must be willing to work in Ara Damansara
- EPF & SOCSO
- Sick leave
- Annual leave
- Quarterly staff recognition and appreciation
- Nice Working Environment
- Free Shuttle Van Provided from Various Location
- Accommodation Provided
- Fun Filled Environment with Events and Activities/ Team Outing
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