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Client Support Executive (Social Media) - Mandarin Speaker

RM 2,800 - RM 3,600 / Per Mon


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  • Support customers to place online orders with the client
  • Provide timely support to customers through available communication channels (inbound phone calls and email)
  • Process payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times
  • Proactively support customers to mitigate the risk of damage to the client’s brand and customer loyalty Identify and escalate priority issues through appropriate channels as and when necessary
  • Fresh graduates are welcome to apply.
  • Must be able to speak, read and write in Mandarin and English
  • Call centre experience is not a ‘must’ but would be a distinct advantage.
  • Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations.
  • 24/7 Rotation Shift
  • Medical and Insurance Coverage
  • EPF, Socso, EIS and etc.
  • Annual Leave
  • Medical Leave
  • Career Progression
  • World Class Training provided (Soft skill, system, SOP and product knowledge)