Customer Service - Non Voice (Mandarin)
RM 4,000 - RM 4,500 / Per Mon
Original
Simplified
- Understand customer enquiries and respond via applicable channels: email, chat.
- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel.
- Manage customer escalations and ensure that these are answered, tracked, and escalated as required.
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied.
- Provide a high level of professionalism and competent customer service.
- Able to communicate effectively with customers in a friendly and polite manner following the client’s processes.
- Able to read, write, and speak fluently and spontaneously in English and Mandarin.
For more info, Contact: Ms. Payal at [email protected] or +6010-9638689 (WhatsApp) with your resume for more details
Job title: Client Service Associate Location: KL Malaysia Term: Permanent full-time Work Timing: Rotational Shift Start Date: 4th Nov
- 5 days working
- RM 4000 - 4500 (Basic) +300 KPI + 300 Shift Allowance
- Fresh Graduates are welcome to apply
- EPF & SOCSO
- Medical leave
- Annual leave
- Rest & relax area.
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