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Customer Service Representative

Salary undisclosed

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Company Description

We envision a future where we bring the feeling of pride into every home. CUURA (Aureas Media Sdn Bhd) is a direct to consumer furniture retailer based in Petaling Jaya, Southeast Asia. At CUURA, we are family and work together to make our clients' dream rooms come true. We are an equal opportunity workplace with a flat hierarchy, challenging the furniture industry with our innovative approach.

Role Description

This is a full-time on-site role for a Customer Service Representative at CUURA.Space. The Customer Service Representative will be responsible for providing top-notch customer support and ensuring customer satisfaction through excellent customer service and experience.

Qualifications

  • Customer Service Representatives and Customer Support skills
  • Customer Satisfaction and Customer Experience skills
  • Strong communication and interpersonal skills
  • Ability to multitask and problem-solve efficiently
  • Prior experience in a customer-facing role
  • Knowledge of furniture industry or interior design is a plus
  • Fluency in multiple languages is beneficial
  • Work in our showroom across Klang Valley