Customer Service Executive
Customer Interaction: Issue Resolution: Customer Relationship Management: Reporting and Feedback: Product Knowledge: Continuous Improvement:
- High school diploma or equivalent; a college degree is a plus.
- Proven customer support experience or experience as a Client Service Representative.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Customer-focused attitude with a commitment to solving customer issues.
- Mandarin is require for work.
- On Job Training
- 2 options of work shift
- Supportive and positive working environment
- Free coffee and free parking