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Product Assistant

  • Full Time, onsite
  • Senturian Technologies
  • Kawasan Sekitar Kuala Lumpur, Malaysia
Salary undisclosed

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Company Description

Senturian Technologies headquartered in Singapore is a global company and leading provider of Artificial Intelligence Video Analytics. We specialize in artificial intelligence through video; analyzing human behaviors and objects then apply deep learning technologies and machine logic to transform that data into meaningful information.

Our technology not only empowers video recording systems with omnipresent live search capabilities using AI and Deep Learning technologies, enables investigators to rapidly pinpoint people, behaviors, and objects of interest, turning video systems into a super dynamic search engine; but it also operate as a power tool for collecting business intelligence data beneficial to any industry.

Role Description

This is a full-time Product Assistant role at Senturian Technologies in Kuala Lumpur. The Product Assistant’s primary goal is to support the Product Director in managing Senturian’s product management efforts.

Responsibilities

  • Assist in product functional demand analysis, write functional demand analysis instructions, and product manuals
  • Assist in coordinating with colleagues, improve products, assist colleagues in software system project management, and maintain the system
  • Responsible for assisting in basic work such as document production, material organization, and data collection
  • Collaborate with the software development team on projects
  • Cooperate with sales staff to provide customers with corresponding product technical parameters, product performance, product operation and other aspects of training and support according to customer needs
  • Technical support: answer technical questions and solve on-site installation and debugging problems
  • Solve daily internal test environment problems, including product hardware and software installation and debugging, troubleshooting, daily maintenance suggestions, etc.

Requirements

  • College degree or above, more than 1 year of work experience
  • Proficient in office automation software
  • Good basic computer knowledge such as operating system (Linux, Windows including Server), server hardware and network knowledge
  • Good communication skills (English, Mandarin), resource integration ability, effective understanding, project management ability, presentation ability and cross-team communication and collaboration ability
  • Be passionate about work, innovative, and able to withstand greater work pressure. Be proactive and have good decision-making ability
  • Have excellent written and oral expression skills, and be proficient in office software and related software tools such as Xmind