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Director of ELS Centre - Kuala Lumpur (Malaysian Only)

Salary undisclosed

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Job Overview

The Centre Director plays a pivotal role in the comprehensive management of the language centre, ensuring the successful execution of business operations and the academic programme. This position is tailored for individuals who possess an entrepreneurial mindset coupled with exceptional organizational and communication capabilities.

Key Responsibilities

  • Oversee all facets of the centre's operations, including financial performance and budgeting.
  • Proactively report on profit and loss status, identifying discrepancies and proposing solutions.
  • Develop key performance indicators (KPIs) in collaboration with the Director of Operations to meet financial objectives.
  • Foster and maintain robust relationships with stakeholders, including university partners, to enhance student service offerings and community engagement.
  • Lead the hiring, training, and supervision of instructional staff while ensuring adherence to the language center’s standardized curriculum.
  • Implement strategies for student retention and satisfaction, promoting a positive learning environment.
  • Formulate strategic plans detailing goals, resource allocation, and risk management.
  • Ensure compliance with company policies and regulatory standards, promoting a safe and appealing workplace.

Required Skills

  • Strong business management acumen and decision-making capabilities.
  • Excellent communication and organizational skills.
  • Focused customer service orientation.
  • Proficient in problem-solving and maintaining academic standards.
  • Ability to manage change and think strategically while fostering teamwork.

Qualifications

  • Proven experience in a management role within an educational environment.
  • Demonstrated expertise in business operations and academic program management.
  • Strong leadership skills with a track record in mentoring and developing team members.
  • Exceptional verbal and written communication abilities.
  • Experience in managing stakeholder relationships effectively.

Career Growth Opportunities

As a Centre Director, you will have the opportunity to guide, mentor, and develop a dedicated team, allowing for significant professional growth within the organization. Your leadership will be instrumental in shaping the future of the centre while expanding your professional network.

Company Culture and Values

The company promotes a collaborative work environment that values teamwork, professional development, and a commitment to excellence. Our culture emphasizes the importance of maintaining high academic standards and ensuring a safe and welcoming atmosphere for both staff and students.

Employment Type: Other