AVP, Digital Affinity (GEGM)

Discover the GREAT in your career.

As a LIFE company, our customers are at the heart of all that we do. Being one of Asia’s leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and Involvement – from the way we treat every customer relationship with honesty and transparency, to our proactive approach of delivering the best possible solutions in both life and general insurance.

Integrity, Initiative, and Involvement is what guides us. It is what makes us do the right thing, take the lead, and choose ‘we’ over ‘me’. Our mission is to make life great for our customers because we understand what matters most to them, and we know how to help them protect it.

If you are looking to grow in an enriching career filled with opportunities and potential, we are seeking an experienced professional to join our team as AVP, Digital Affinity.

Job Summary:

GEGM mission is to be preferred insurer for Retail, Affinity partnership and SME businesses. Reset Direct and Affinity Partnership is one of the transformational focus in order for GEGM to achieve its ambition by 2028.

This role is crucial to develop the partnership affinity channel to be a significant channel contributor towards the bottom-line of company through growing existing Partnership base across key industry segments and enabled digital platform. The scope includes end-to-end of partners management including acquisition, on-boarding to go live as well as sustenance customers life cycle and partners management, so that we can maximise value from the partnership to grow the top line and bottom line of company.

The Job:

• Oversees and manages key account management for Affinity Partnership.
• Grow Affinity Partnership portfolio for the purpose of creating opportunities and delivering new source of business growth for GEGM.
• To deliver and achieve the departmental business target (GWP).
• Partnership management, which includes strategise and identify relevant partners in the market based on criteria set, canvassing partners through idea pitching for potential collaboration, and relationship building with partners.
• Lead partner’s product development, marketing negotiation and launches. This includes ensuring project development and launches are on schedule.
• Identify, manage and monitor risk and compliance arising from departmental / regulatory and to ensure that any identified issues are properly assessed, mitigated and documented.
• Carry out ad-hoc, special assignment from manager from time to time, day to day operational/reporting tasks in achieving overall strategic direction/goal of department.
• Improve the customer engagement and communication with the partners.
• Maintain governance discipline in performance delivery, compliance and risk management.
• Uphold and takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

The Person:

• ⁠Extensive experience in leadership and relationship management.
• Demonstrate proven track record in strategic planning, performance delivery and project management.
• Strong facilitation, coordination, interpersonal, negotiation & communication skills.
• Mindset and behavior of growth, with clear thought process on decision making and problem solving.
• Basic knowledge of legal, risk and compliance/regulation in relation to insurance.
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Great Eastern Malaysia is committed to Equal Employment Opportunity, and all qualified applicants shall receive a fair and equal consideration for employment.

Location: GEGM HQ

Entity: Great Eastern General Malaysia

Employment Type: Permanent

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.