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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Operational Specialist

Salary undisclosed

Apply on

Linkedn
Original
Simplified

Location: KL Gateway

Salary Range: MYR3000 - MYR4000

Company Description

N3 is a travel-focused company based in Federal Territory of Kuala Lumpur, Malaysia, with a mission to provide unique and exceptional travel experiences. We aim to redefine the travel industry by offering perspectives that break the mold and stand out in the market.

As a Operational Specialist (Booking Fulfilment Specialist), you'll undertake a diverse range of responsibilities, including:

  • Managing and resolving manual bookings (FIT/GIT), addressing booking-related inquiries promptly and in accordance with company policies.
  • Coordinating with and maintaining communication with suppliers (merchants, tour guides, drivers, hotels, etc.) to ensure seamless operation of arrangements.
  • Facilitating payment collection from clients and ensuring timely payments to suppliers.
  • Acting as a mediator between clients and suppliers, adeptly handling any issues that may arise during travel.
  • Providing administrative support, such as answering phones and making courtesy calls.
  • Addressing and resolving client complaints effectively.
  • Recording, updating, and maintaining accurate records of all interactions, transactions, comments, and complaints within the company's system.
  • Staying abreast of company procedures and processes to ensure compliance.
  • Cultivating a positive, empathetic, and professional demeanor when interacting with customers and merchants.
  • Sharing merchant feedback with relevant departments to drive continuous improvements.

Requirements:

  • Minimum SPM/'O' Levels qualification, preferably with a Diploma or higher
  • Fresh graduates are welcome to apply
  • Proficiency in both English and Mandarin, both written and verbal
  • Previous customer service experience is advantageous
  • Flexibility to work shifts, including weekends, public holidays, and overnight shifts
  • Possess a problem-solving mindset to proactively address booking-related issues
  • Strong written and verbal communication skills for effective interaction with internal and external stakeholders
  • Ability to collaborate effectively in a team environment
  • Attention to detail to ensure accuracy and thorough completion of tasks
  • Able to maintain a positive attitude while handling routine tasks and consistently delivering high performance over time
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