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Responsibilities
- Backup for Regional Hosting & Cloud Manager
- Support Global Hosting & Cloud Team in supplier/service management
- Analyze costs, KPIs, SLAs, OLAs, and service monitoring for cloud
- Manage incidents, problems, changes, and root cause analysis
- Implement and maintain Disaster & Recovery plans
- Manage legacy services during migration to corporate services
- Ensure effective project transition to maintenance
- Collaborate across Infrastructure, Security, and Service Towers
- Implement and maintain Disaster & Recovery plans
Requirements
- Bachelor's in computer science/IT
- Experience in either AWS, Azure or Alicloud
- 5+ years in multinational Data Center/Cloud management
- Technical certifications (Azure, AWS, AD, ITIL, MCSE)
- Security and Power BI skills preferred
- Experience in managing global services
- Results-focused with excellent interpersonal skills
- Understanding of automation, cloud security, CI/CD
- Fluency in English, Cantonese, Mandarin
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