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Cloud Service Manager

Salary undisclosed

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Responsibilities

  • Backup for Regional Hosting & Cloud Manager
  • Support Global Hosting & Cloud Team in supplier/service management
  • Analyze costs, KPIs, SLAs, OLAs, and service monitoring for cloud
  • Manage incidents, problems, changes, and root cause analysis
  • Implement and maintain Disaster & Recovery plans
  • Manage legacy services during migration to corporate services
  • Ensure effective project transition to maintenance
  • Collaborate across Infrastructure, Security, and Service Towers
  • Implement and maintain Disaster & Recovery plans

Requirements

  • Bachelor's in computer science/IT
  • Experience in either AWS, Azure or Alicloud
  • 5+ years in multinational Data Center/Cloud management
  • Technical certifications (Azure, AWS, AD, ITIL, MCSE)
  • Security and Power BI skills preferred
  • Experience in managing global services
  • Results-focused with excellent interpersonal skills
  • Understanding of automation, cloud security, CI/CD
  • Fluency in English, Cantonese, Mandarin