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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Fresh Graduate - Customer Relationship (Contact Centre)

Salary undisclosed

Apply on

Linkedn
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Overview

We are currently looking for Fresh Graduates to join us as Customer Relationship (Contact Centre). This role focuses on providing direct customer service over the phone and with appropriate follow-up and action to ensure customer satisfaction is achieved.

This role reports to the team manager and there will be proper training provided upon joining the team. There will be great opportunities for you to grow your career to be a Team Manager as well as Service Manager in a Contact Centre profession.

Key responsibilities

  • Attend incoming calls and respond to customer’s queries and requests in a courteous and professional manner, provide appropriate solutions and alternatives
  • Providing high quality service to achieve customer satisfaction by resolving customer queries at first contact where possible.
  • Personalize service by cross selling and up selling products and services that are suitable for customers.
  • Keep records of all call information in line with the SOP; Deliver proper escalation of unresolved matters to Team Manager / Service Manager for resolution.
  • Responsible for achieving individual targets and goals whilst maintaining quality and compliance.
  • Continuously strive to attain and exceed agreed productivity and KRA targets.

Jobholder Requirements

  • Malaysian citizen
  • Fresh graduates from various backgrounds of study are invited to apply for this position. Diploma and SPM holder are welcomed to apply too.
  • Good communication skills in English and Malay, being able to communicate in Mandarin is an advantage.
  • Patient, confident, active listening skills, problem solving skills and attentive to details.
  • Able to manage multiple customer interactions.
  • Basic PC knowledge, with the ability to quickly adapt to new software applications.
  • Must be able to work on shift during weekdays, weekends and public holidays (allowance provided).
  • Must be willing to work in PJ City / Damansara City / OUG / Kelana Jaya.

Benefits

  • Competitive employer contribution on EPF and SOCSO
  • Annual Leaves, Sick leaves, Birthday Leave entitlement
  • Medical, Dental benefits
  • Shift allowance, Good Attendance Allowance, Sales Incentives (if any); Mandarin Speaker Allowance (applicable to mandarin speaker)
  • Overtime and Public Holidays Allowance
  • 2 weeks of classroom training is provided in PJ City

What’s next?

  • Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account.

HLB Careers Link:

https://hlb.wd3.myworkdayjobs.com/HLBCareers/job/PJC-PJ-City/Executive--Customer-Relationship_JR0000008271

For more job opportunities, please go to HLB Careers:

https://hlb.wd3.myworkdayjobs.com/HLBCareers/

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