Order Management Representative
Salary undisclosed
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Job Description:
- Processing of company's sales orders upon receiving of purchase order from sales team in a timely manner and accurately in compliance with documented policies.
- Monitor order status and provide update information to the company.
- Support request on behalf of sales force i.e Amendments, Pricing sheets or quotes etc for order requests.
- Updating of internal reports promptly.
- Work with other departments on related issues, to follow up and take actions to resolve all issues.
- Process negative processes such as credit, return and cancellation.
- Support building training curriculum and work instructions.
- Perform work tasks assigned as and when required.
Requirements:
- Diploma or degree in Finance, Business Administration or related field.
- Minimum 2-4 years of relevant working experience.
- Knowledgeable in SAP - SD Module, SFDC - Case Management and MS Office (Outlook, Excel, Word etc).
- Hands-on experience in working on Order to Cash process i.e Agreements/Contracts, Quote Management.
- Good understanding of Order Management process. Quote to Order.
- Demonstrate high attention to details, organized and accuracy.
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