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Order Management Representative

Salary undisclosed

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Job Description:

  • Processing of company's sales orders upon receiving of purchase order from sales team in a timely manner and accurately in compliance with documented policies.
  • Monitor order status and provide update information to the company.
  • Support request on behalf of sales force i.e Amendments, Pricing sheets or quotes etc for order requests.
  • Updating of internal reports promptly.
  • Work with other departments on related issues, to follow up and take actions to resolve all issues.
  • Process negative processes such as credit, return and cancellation.
  • Support building training curriculum and work instructions.
  • Perform work tasks assigned as and when required.

Requirements:

  • Diploma or degree in Finance, Business Administration or related field.
  • Minimum 2-4 years of relevant working experience.
  • Knowledgeable in SAP - SD Module, SFDC - Case Management and MS Office (Outlook, Excel, Word etc).
  • Hands-on experience in working on Order to Cash process i.e Agreements/Contracts, Quote Management.
  • Good understanding of Order Management process. Quote to Order.
  • Demonstrate high attention to details, organized and accuracy.