E-Commerce Executive (Mandarin Speaker)

The opportunity:

• Are you passionate about e-commerce/technology/sales and looking to take ownership of a dynamic role in a fast-growing company?
• We are seeking a driven and entrepreneurial-minded individual to join us in expanding our business.Our company is an ideal stepping stone for a want-to-be entrepreneur, who wants to build your own business in future.
• As part of our small, dynamic team, you'll take on key responsibilities, make impactful decisions, and gain valuable hands-on experience in different areas of running a business.

  In this role, you will:

  • Respond to online pre-sales inquiries on Shopee, Lazada, Tiktok and WhatsApps
  • Suggest suitable products based on customer business (as our products are inter-related), for both online and walk in customer.
  • Demonstrate product feature and explain benefits to walk in customers.
  • Follow up with customers on on-going orders.
  • Provide after sales technical support and resolve customer issues and enquiries in professional manner.
  • Ensure customer satisfaction by understanding customer need and address their purchase and support need.

    Why join us:

    We provide fast track promotion with proactive salary increment for talented individuals. If your potential goes beyond a junior executive role, more challenging role with accelerated career advancement await you in near future. Come join us to showcase your skills, potential and start your career journey!

We are expanding!

Requirements:

• Able to communicate in English, Bahasa Malaysia and Chinese, both speaking and typing.
• Proactive attitude and willingness to learn is a must.
• Fresh graduates with willingness to learn are encouraged to apply as we will provide training.
• Candidate with sales experience is an added advantage.
• Candidate with e-commerce experience is an added advantage.
• Candidate with tech related working experience is an added advantage.
• E.G. Point-of-sales, software sales, computer shop, robotics, IT, software developments etc.
• Tech savvy, or willing to learn about POS hardware and software.
• Candidate must possess at least a Certificate / Diploma / Degree in following fields: Business, Marketing and similar fields Computer Science, IT, Networking and similar fields

  Who are we?

  We are a B2B company. Think of us like a computer shop, but for business. You should do fine if you like computer hardware/software or technology products.

• Basic Salary + EPF + EIS + SOCSO + Performance Bonus
• Quarterly salary increment by reviewing your job performance every quarter.
• Career Progression Opportunities: You may get job promotion very easily.
• You will be working together with a bunch of young and energetic team members in a positive and mutually-supportive cultures work environment.
• On-job-training Provided By Customer Service Lead.
• Annual leave/Medical and hospitalisation leave
• Team bonding/Team building events