Social Media Intern

Company Description

About Publicis Groupe

Publicis Groupe, known for its world-renowned creativity, best in class technology, digital and consulting expertise, is the world’s third largest communications group in the world. With more than 80,000 people in over 100 countries, the Groupe has four Solution hubs: Creative with Publicis Communications, Media with Publicis Media, Digital business transformation with Publicis Sapient, and Health & Wellbeing with Publicis Health.

Since 2014 and the acquisition of Sapient, Publicis Groupe has undergone a profound transformation by scaling a new model connecting data, creativity and technology. We have continued on that journey with the 2019 acquisition of Epsilon to further scale our data led offering and provide true momentum to our clients own transformation.

This model, with a country led approach, is called the “Power of One” and gathers all the capabilities of the Groupe under one roof, putting clients at the core of the organisation.

It breaks down the silos between Publicis Communications, Publicis Media, Publicis Sapient, and Publicis Health making them work seamlessly and efficiently to help clients transform marketing and business at scale.

Never has our vision and drive for Power of One been as demonstrable as in the role of the Global and Regional Client lead. The Publicis Groupe is a brand led organisation powered by data driven global Practices and has our clients at the absolute core of our business. The role of a RCL is essential for driving growth, for understanding and leading our clients own transformation through delivering the true scale our agencies capabilities. A RCL sets the vision, builds a culture of collaboration and curates a team of experts from our whole Groupe to deliver on that promise. They are true leaders with responsibility for revenue, profitability and leading the relationship with our clients. We could not be more committed to delivering excellence and we articulate our approach to that as the following;

Clients Come First; The entire Publicis Groupe transformation was designed to put clients at the center of all we do. Their needs and objectives drive the solutions we provide in order to help them win and grow.

We are Seamless; We have created the powerful role of the Regional Client Leader. One person who acts as one point of access and one point of accountability to tap an 80,000-deep pool of talent - free from silos, legacy, and convention.

We are Frictionless; We have unified P&Ls and removed all operational barriers that enable true collaboration.

We are Modular; The core benefit of our new organization is not only in the depth and range of capability but, more importantly, in our ability to configure situationally; the ability to configure around individual client needs and an open architecture to plug & play world class partners when needed. Modularity is critical as it enables a future proof way for this organization support innovation now and keep pace the changes that show no sign of stopping.

We are United; By fusing together our creative, intelligence, and technology expertise, we are able to provide clients with transformative ideas and consumer experiences, unlike any other agency or holding company in the marketplace.

Job Description

KEY RESPONSIBILITIES

• Community Management
• You will work with social teams to do daily community management across FB, IG, TikTok, YouTube – responding to queries and comments with guidance from an approved FAQ sheet
• You will do the necessary escalations to clients, when there are social issues that require further inputs
• You will explore ways of engaging with the online community to drive higher interactions and build an active and dynamic community
• Social-First Content Creation
• You will be required to brainstorm and ideate for culturally relevant content ideas, that reflect what’s trending across culture and social platforms like TikTok
• You will be responsible for shooting and editing content using mobile phones and apps like Canva in best practice outputs
• Content creation can be part of always-on content calendars or for on-ground events located within the Klang Valley
• Research and Other Support
• You may be required to support our social teams in doing research on social to support social strategies or to provide guidance
  

Qualifications

• Minimum diploma in Mass Communication or any related field.
• Native content creator, who regularly creates social-first content.
• You must be familiar and comfortable with shooting and editing using mobile phone and 3rd party editing apps with a high aesthetic POV, create engaging and thumb-stopping video content.
• Able to work within timelines.
• Confident and able to handle situations professionally.
• Strong understanding of social media platforms and landscape, and have a finger on the pulse of what's trending in culture.
• Applicants should be Malaysian citizens or hold a relevant valid visa.