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Indoor Sales Coordinator

Salary undisclosed

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Company Description

Ultifresh Activewear is a Singapore-based sustainable clothing and uniform brand that offers anti-bacterial and anti-odour solutions to businesses, schools, and private labels. We provide non-decorated blank activewear like T-shirts, jackets, and polo shirts, which can be customized with designs and logos by screen printing companies. Our mission is to address water scarcity and reduce textile wastage by promoting green practices in the apparel industry.

Role Description

This is a full-time on-site role for an Indoor Sales Coordinator at Ultifresh Activewear's Puchong location. The Indoor Sales Coordinator will be responsible for:

  • Respond promptly and professionally to customers inquiries via WhatsApp messages, phone calls and emails.
  • Process customer orders and generate invoices accurately.
  • Provide product information, pricing and assistance with order placements.
  • Update customers on new products, promotions and delivery of goods.
  • Address customer concerns and resolve issues.
  • Assist customers with collection of goods at office.
  • Liaise with head office, suppliers & vendors.

Qualifications

  • Sales Coordination and Sales Operations skills
  • Customer Service and Communication skills
  • Strong sales acumen
  • Excellent interpersonal skills
  • Ability to work effectively in a team
  • Experience in the apparel industry is a plus
  • Bachelor's degree in Business Administration or related field