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Jobs or company...

Application Specialist (Clinical)

Salary undisclosed

Apply on

Linkedn
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Core Responsibilities

The Application Specialist shall perform the following functions:

1.Support the Growth team in customer acquisition by assisting in pre-contracting activities that ensure solid foundations for full implementation.

• Supporting the client set up of Proof of Concepts (POCs).

• Demonstrating product to potential customers alone or in conjunction with the Growth team.

• Training potential customers on product functionality, ensuring that they are well-prepared for full implementation.

• This position may include travel for client meetings, demos, and training sessions.

2.Support company growth through the timely execution of deployment for closed contracts.

• Participating in kick-off meetings.

• Ensuring timely execution of deployment activities assigned to contribute to the timely deployment of solutions for closed contracts.

3. Support clients by providing clinical application support.

• Serve as the primary point of contact for clinical staff regarding the use and functionality of Lifetrack PACS, ensuring effective communication that is focused on clinical needs.

• Provide expert guidance to optimize the use of Lifetrack PACS, ensuring they meet both clinical needs and regulatory requirements.

• Analyze clinical workflows and collaborate with healthcare providers to customize and configure applications accordingly, aiming to increase efficiency and patient care quality.

• It is mandatory that the candidate for this role has a strong clinical background, as they will be directly training and interfacing with radiologists. Their ability to communicate in clinical terminology is critically important, and technical troubleshooting skills are secondary to their clinical expertise.

4.Conduct training sessions and demonstrations for end users.

• Responsible for conducting customer training sessions and product demonstrations.

• Develop and customize training materials, manuals, and resources to meet the specific needs of our diverse client base.

5.Support the company by performing other tasks as assigned by the Supervisor.

Candidates Requirements

•Must have excellent written and verbal communication skills in

oEnglish

oBahasa Indonesia and Malay

• Clinical experience as an Application Specialist or role

• 2+ years working in a healthcare environment with exposure to clinical applications

• Educational experience in Radiologic Technology, Nursing, Healthcare Administration, or a related field

• Familiarity with our industry is a plus

• Excellent communication and problem-solving skills

• Multi-tasking abilities

• Patience when handling tough cases

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