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About The Role
Monks is hiring for an Account Manager.
You'll be client’s main day-to-day contact and key to building and growing relationships with clients through dependability, trustworthiness and professionalism. You have a large appetite in understanding your Client’s business landscape, a keen grasp of the best the agency has to offer, and a fiery ambition to bridge those two.
You will be harnessing, managing and ultimately representing the Agency’s solutions - guiding, motivating and coordinating all stakeholders and team members, be it internal (other departments within the agency) or external (the clients or any external vendors and partners).
Responsibilities
The essentials:
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process. While Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website (https://monks.com/careers) and will never ask for payment or bank account information during the recruitment process.
Monks is hiring for an Account Manager.
You'll be client’s main day-to-day contact and key to building and growing relationships with clients through dependability, trustworthiness and professionalism. You have a large appetite in understanding your Client’s business landscape, a keen grasp of the best the agency has to offer, and a fiery ambition to bridge those two.
You will be harnessing, managing and ultimately representing the Agency’s solutions - guiding, motivating and coordinating all stakeholders and team members, be it internal (other departments within the agency) or external (the clients or any external vendors and partners).
Responsibilities
- Engaging and communicating with Clients to understand their business challenges and ambitions, project requirements and any limitations
- Assembling and managing a team to best respond to the Client request and address their business problems
- Briefing, communicating and negotiating objectives, tasks, deliverables and deadlines to external and internal stakeholders
- Guiding teams to develop proposals consisting of, but not limited to, marketing and communication strategies, creative concepts, budgets and timelines
- Leading and managing internal and external meetings and presentations
- Be a strategic thinking and act as a gatekeeper, ensuring that the work aligns with client’s business objectives
- Ensuring timely delivery of projects end-to-end, on budget and meeting the quality excellence expected of the Agency and by Clients
- Establishing and managing processes, roles and responsibilities and tools between Agency and Clients to ensure effective and efficient workflow
- Managing commercial activities, such as developing reasonable and accurate quotes, documenting commercial communication including sign offs and closures, ensuring timely invoicing and payments, updating finance sheets/trackers/tools and assisting in gathering data for profitability analysis
- Leading and facilitating after-action reviews and analysis, rooted in a desire for continuous learning and improvement
- (If applicable) Managing and growing internal team of line reports including Senior Account Executive, Account Executive and Interns
The essentials:
- Have a minimum of 5 years’ experience where project delivery and client management are your main focus
- Have a strong grasp of digital and social media jargon and technology, and a deep interest in new technologies and how they can be harnessed to meet modern challenges
- Have a solutions-driven mindset and an open mind
- Are able to work under pressure and meet deadlines in a fast-paced creative environment
- Are excellent at time and resource management - highly organized and with a keen attention to detail
- See opportunities, take initiatives and see them through
- Are able to effectively and appropriately interact with co-workers at a variety of levels, across many disciplines
- Excellent relationship management skills
- Be a great communicator, presenter and mediator
- Problem-solving oriented
- Have great confidence in liaising with internal and external stakeholders
- Are proficient in Google Suite and are keen to learn new software/tools for day to day tasks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process. While Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website (https://monks.com/careers) and will never ask for payment or bank account information during the recruitment process.
About The Role
Monks is hiring for an Account Manager.
You'll be client’s main day-to-day contact and key to building and growing relationships with clients through dependability, trustworthiness and professionalism. You have a large appetite in understanding your Client’s business landscape, a keen grasp of the best the agency has to offer, and a fiery ambition to bridge those two.
You will be harnessing, managing and ultimately representing the Agency’s solutions - guiding, motivating and coordinating all stakeholders and team members, be it internal (other departments within the agency) or external (the clients or any external vendors and partners).
Responsibilities
The essentials:
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process. While Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website (https://monks.com/careers) and will never ask for payment or bank account information during the recruitment process.
Monks is hiring for an Account Manager.
You'll be client’s main day-to-day contact and key to building and growing relationships with clients through dependability, trustworthiness and professionalism. You have a large appetite in understanding your Client’s business landscape, a keen grasp of the best the agency has to offer, and a fiery ambition to bridge those two.
You will be harnessing, managing and ultimately representing the Agency’s solutions - guiding, motivating and coordinating all stakeholders and team members, be it internal (other departments within the agency) or external (the clients or any external vendors and partners).
Responsibilities
- Engaging and communicating with Clients to understand their business challenges and ambitions, project requirements and any limitations
- Assembling and managing a team to best respond to the Client request and address their business problems
- Briefing, communicating and negotiating objectives, tasks, deliverables and deadlines to external and internal stakeholders
- Guiding teams to develop proposals consisting of, but not limited to, marketing and communication strategies, creative concepts, budgets and timelines
- Leading and managing internal and external meetings and presentations
- Be a strategic thinking and act as a gatekeeper, ensuring that the work aligns with client’s business objectives
- Ensuring timely delivery of projects end-to-end, on budget and meeting the quality excellence expected of the Agency and by Clients
- Establishing and managing processes, roles and responsibilities and tools between Agency and Clients to ensure effective and efficient workflow
- Managing commercial activities, such as developing reasonable and accurate quotes, documenting commercial communication including sign offs and closures, ensuring timely invoicing and payments, updating finance sheets/trackers/tools and assisting in gathering data for profitability analysis
- Leading and facilitating after-action reviews and analysis, rooted in a desire for continuous learning and improvement
- (If applicable) Managing and growing internal team of line reports including Senior Account Executive, Account Executive and Interns
The essentials:
- Have a minimum of 5 years’ experience where project delivery and client management are your main focus
- Have a strong grasp of digital and social media jargon and technology, and a deep interest in new technologies and how they can be harnessed to meet modern challenges
- Have a solutions-driven mindset and an open mind
- Are able to work under pressure and meet deadlines in a fast-paced creative environment
- Are excellent at time and resource management - highly organized and with a keen attention to detail
- See opportunities, take initiatives and see them through
- Are able to effectively and appropriately interact with co-workers at a variety of levels, across many disciplines
- Excellent relationship management skills
- Be a great communicator, presenter and mediator
- Problem-solving oriented
- Have great confidence in liaising with internal and external stakeholders
- Are proficient in Google Suite and are keen to learn new software/tools for day to day tasks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process. While Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website (https://monks.com/careers) and will never ask for payment or bank account information during the recruitment process.
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