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Jobs or company...

Digital Transformation Technician

  • Full Time, onsite
  • Cognition Learning Group
  • Kawasan Sekitar Kuala Lumpur, Malaysia
Salary undisclosed

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Digital Transformation Technician

Location: Kuala Lumpur

Contract Type: Permanent

Salary - RM42,000- RM55,000

Cognition Learning Group is a global authority on education improvement. We have designed, delivered, and evaluated system-wide improvement initiatives across more than 30 countries. We see education as a global force for good and our mission is to enhance outcomes for all learners.

A brief description of the role

We are seeking a highly motivated recent Computer Science graduate (1-2 years out of university) to join our team as a Junior Digital Transformation Specialist. This role combines IT support responsibilities with active participation in our digital transformation initiatives. The ideal candidate will be a rising star eager to build their career with us, bringing fresh perspectives and technical expertise to drive innovation across our organisation.

What you’ll be doing: (key responsibilities)

  • Provide efficient IT support to UK and global staff as part of your broader role
  • Actively contribute to the development and implementation of our digital transformation strategy
  • Assist in the management and enhancement of Microsoft 365 and associated services
  • Participate in the development of custom solutions using Microsoft 365 (SharePoint, Teams, Power Platform, Intune, Defender)
  • Collaborate on WordPress website design, development, and support
  • Work closely with the Group Head of ICT & Digital Transformation to champion effective use of internal systems and proactively develop functionality
  • Assist in researching and implementing AI-based solutions
  • Contribute innovative ideas to improve our digital infrastructure and processes

Who we’re looking for:

A proactive and ambitious individual with a strong foundation in Computer Science, eager to apply their knowledge to real-world challenges. You should be an active self-initiated learner with excellent problem-solving skills, attention to detail, and the ability to manage time effectively. We value candidates who are friendly, flexible, and approachable, with a passion for technology and its potential to transform businesses.

As an ideal candidate you will have:

Essential

  • Bachelor's degree in Computer Science or related field, with 1-2 years of post-graduate experience
  • Strong understanding of modern software development practices and technologies
  • Familiarity with cloud computing platforms, preferably Microsoft Azure
  • Basic experience with Office 365 environments, including user management, SharePoint, Email, and Teams
  • Excellent analytical and problem-solving skills
  • Strong communication skills and ability to explain technical concepts to non-technical stakeholders
  • Enthusiasm for learning new technologies and applying them to business challenges
  • Passion for driving improvement and enhancing the way our staff work

Desirable

If you do not have experience in the below training will be provided, this role offers ample opportunities to contribute your expertise and creativity to our growing business.

  • Experience with data analytics or machine learning projects
  • Familiarity with agile development methodologies
  • Knowledge of WordPress and web development processes
  • Understanding of IT security best practices
  • Experience with any ERP, CRM, or business systems integrations

This role offers ample opportunities to contribute your expertise and creativity to our growing business, with a clear path for career progression within our digital transformation initiatives.

Applications close on Friday 15th November at 5pm. Panel interviews will be held during the week commencing 18th November 2024.

For further information, please contact Kenny at [email protected].

Please note: Vacancies may close earlier than the stated deadline, depending on the volume of applications received.

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