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Important Notice: Our headquarters (currently in Shah Alam, Selangor) will be relocated to Sendayan, Negeri Sembilan tentatively in 2026.
Primary Responsibilities
- Plan and performs duties and tasks related to scopes within the functional unit.
- Execute tasks and ensure its smooth execution and that they are carried out in accordance to schedule and to contract/customers’ requirements.
- Liaise with customers to ensure smooth execution of the service works carried out. Also, to provide solutions and response to customer complaints and feedback.
- Install, troubleshoot and/or commission detectors and other related equipment and peripherals requested by customers and other related parties.
- Provide assistance and support to staff to ensure smooth operation.
- Customer calls, site visits/works, presentations, technical evaluations, technical objection handling and follow up on all related customer issues
- Provide customers solutions and technical advises on the Service and lifecycle business.
- Improve personal competency.
- Execute the company’s best policies and businesses as directed and other duties assigned by the superior.
Academic Qualifications, Experience and Skills
- Degree in Engineering i.e. Mechanical/Electrical/Electronics/ Computer or equivalent.
- Fresh graduates/Entry level applicants or those with one (1) to three (3) years’ experience in related field.
- Ability to handle responsibility and complete task within schedule.
- Knowledge in programmable systems and related products.
- Willing to travel when required and able to work under pressure and meet project deadline.
- Must be proficient in English, oral and written.
- Must have excellent technical presentation skills.
- Must be a team player.
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