Operations Support, Portfolio Guarantee
Salary undisclosed
Apply on
Original
Simplified
Post : Operations Support, Portfolio Guarantee
Location : Wisma AmFirst, Kelana Jaya
Job Descriptions:
- Ensure meeting the KPIs set on Delinquency Ratio (DR), Write off Preventive, Impaired Loan (IL) management and Bad Debt Recovered.
- Ensure manage portfolio appropriately towards target setting
- To ensure all the claim are submit timely to reduce GIL ratio and increased Bad Debt Recovered
- To render full support towards team performance.
- Avoid Operational Losses.
- To reply query from CGC /SJPP regarding claim submission
- To follow up with SJPP/CGC on the claim approval.
- To follow up and review with legal team targeted account to apply claim within the month.
- To practice and display quality services and service excellent at all time.
- To ensure all the necessary notification to SJPP/CGC are sent within the specific TAT
- To ensure claim submission to CGC/SJPP within the TAT set by CGC /SJPP
- To ensure adhere to the process compliance under management of PG portfolio
- To attend to ad hoc task / assignment given by management
- To prepare the monthly tracking of CGC and SJPP report
- To prepare monthly Escrow Reconciliation to ensure credit & debit of the Escrow GL correctly and ensure remittance on time to CGC/SJPP when payment recovered
- Ensure satisfactory rating on all audit reviews.
- Ensure compliance of internal policy and procedures, Bank Negara guidelines and regulation, i.e. FSA/ IFSA 2013, Fair debts Collections, PDPA, & etc)
Job Requirements:
- Diploma/ Degree in Banking and Finance or related fields or SPM/ STPM with minimum 3-5 years working experience in related field.
- Candidate with collections experience in banking line would be an added advantage.
- Able to work under pressure.
Similar Jobs