Product Operation Specialist (Privacy)
Salary undisclosed
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Job Description
We are looking for a tech-savvy product operation professional who is passionate about privacy products and enjoy working in a fact paced tech company. You will be reporting to a supervisor based in China; and working alongside with Privacy, Business, Product, Data and Tech teams of Alipay International.
Job Responsibilities
- Review and analyze on ongoing basis the workflows and procedures across our internal privacy products, to ensure effectiveness and efficiency of the established workflow.
- Promote products and services to the targeted internal users (e.g., Privacy Counsel, Business Product and Engineers) to increase the product DAU.
- Assess feedback from users and proactively identify user needs, in order to provide continuous product improvements to maximize the benefits the product can offer to the stakeholders.
- Design and implement systematic processing strategies to improve the efficiency and minimize manual workload.
- Handle the daily inquiries about the products.
- Establish operation framework and manual.
Job Requirements
- Bachelor's degree or above, with at least 3 years of product operation experience.
- Experience in privacy or regtech products is preferred.
- Excellent communication skill in both English and Mandarin.
- Curious intellect who is keen to learn about privacy and data in an innovative fintech and digital marketing environment with global footprints.
- Smart, outgoing, responsive, hardworking and takes ownership, positive attitude and able to handle pressure.
- Quick learner and able to get the work done independently after initial training.
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