Sales Associates - Tsutaya Bookstore, JB

RM 1,500 - RM 2,000 / Per Mon

Apply on

Original

Simplified

Ensure the store (including café) is clean, ready and safe for customers; oversee inventory management, restocking shelves; review and update the store’s daily schedule and operations plan.
Monitor and maintain a welcoming and customer-friendly atmosphere; address customer inquiries, requests and concerns.
Conduct daily team meetings to align on goals and tasks; manage staffs breaks and shifts, ensuring adequate coverage; provide training and guidance to team members.
Handle cash register, payment processing and financial transactions; keep record of daily sales, expenses and cash flow; manage cash float and safe.
Inventory tracking; issue purchase order as needed; receive and organized new or return stock; oversee pricing and sales promotions; removing updated items from shelves.
Execute the plan of promotions, discounts and special events; engage with customers to drive sales and loyalty, monitor customer feedback and make improvement based on input; maintain an attractive and dynamic product display.
Conduct safety checks and address any potential hazards (including café); maintain a secure and well-organized workspace; verify that staffs follow safety and hygiene protocols.

Bachelors Degree/Diploma in Business Administration, Marketing, or related field, SPM preferred.
Proven experience in a retail management role, preferably in a bookstore, Stationery, Cafe or related industry.
Strong leadership skills with the ability to inspire and motivate a team.
Excellent communication, interpersonal, and customer service skills.
Solid understanding of inventory management principles and retail operations.
Proficiency in Microsoft Office Words, Excel & PowerPoint.
Creative flair with a passion for books and literature.
Must be able to work in shift, weekend & Public Holiday. flexible hours.
This position will be based in AEON Tebrau City, Johor Bharu.