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Job Responsibilities:
· Own overall relationship with assigned Healthcare/B2B/B2C Research and consulting clients.
· Develop business relationship and new client interaction.
· Aid clients in achieving their goals. Ensure retention and satisfaction of all assigned clients.
· Generate revenue from online/offline research, manage interviewers, conduct interviews, collect data, perform secondary research on the internet, and generate leads.
· The ability to grow business relationships, manage multiple clients and projects under tight deadlines.
· Willing to travel to meet clients, attending the conferences globally in the US, UK, Netherlands, Singapore, Thailand, etc.
· Proactively communicating with clients about Monitor Global’s services and understand their business needs, including regular newsletters.
· Deliver client work that showcases the value of Asia Monitor solutions.
· Maintain and continue to grow Asia Monitor’s industry-leading client satisfaction and retention rates.
· Manage online/offline projects and ensure projects are delivered sucessfully.
Qualifications:
· Bachelor's degree or equivalent experience.
· Experience in Market Research or consulting.
· Strong written and verbal communication skills.
· Demonstrated ability to increase customer satisfaction.
· Must be able to understand Chinese/ Malay.
Excellent Package: As per the industry Norms.
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