Overseas Technical Expert (India and South East Asia region)
Apply on
Our client is a global leader in the design, development and manufacture of battery solutions, offering innovation to create a more sustainable future.
The company was founded in 2006 and is now listed in US. Since placing its first battery systems into operation in electric buses more than a decade ago, the company has expanded its business to serve a broad range of commercial, passenger and specialty vehicles, including mining, material handling, and power vehicles and equipment, as well as grid-scale energy storage applications.
Responsibilities:
•
Responsible for after-sales service in Southeast Asia to ensure the safety and stable operation of products.
•
Responsible for the training of on-site service personnel and the construction of service sites.
•
Responsible for the service quality in the responsible area, achieve KPI indicators such as regional maintenance cost rates, service timeliness, customer satisfaction, etc.
•
To deal with the problems in the responsible area, organize the issuance of on-site disposal plans and resolve customer complaints.
•
Complete other matters assigned by the management.
Requirements:
•
New Energy or Electrical background. Having experience in lithium battery after-sales service is preferred.
•
The position is home based and will need to travel to India (big market) and SEA countries (Malaysia, Thailand).
•
Fluent in spoken Chinese and English, Malaysian or other Southeast Asian Chinese are preferred.
