Site Reliability Engineer (L2 Support)
Salary undisclosed
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With over 2,100 employees of more than 100 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience.
Your role at Exness:
You will join our Reliability team and focus on delivering insights from massive data in real-time. You will help us provide our users with rich functionality, high availability, and superior performance to help them achieve their missions. To do this, you will need extensive experience and a willingness to bring fresh ideas, demonstrate a unique and informed point of view, and enjoy working with a cross-functional team to develop real-world solutions and create a positive user experience at every interaction.
You will:
Please note: We occasionally amend or withdraw Exness jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Exness/Exness Group companies around the world. Exness Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Exness. Anyone who demands such a fee is not an authorized Exness representative and you are strongly advised to refuse any such demand.
At Exness, we're an equal opportunity employer where every individual is valued. No matter your race, color, religion, sex, national origin, sexual orientation, gender identity or disability, we welcome you. As an international fintech company, we embrace the richness of our diverse team, respecting each individual and promoting gender equality for all genders in our workforce.
Your role at Exness:
You will join our Reliability team and focus on delivering insights from massive data in real-time. You will help us provide our users with rich functionality, high availability, and superior performance to help them achieve their missions. To do this, you will need extensive experience and a willingness to bring fresh ideas, demonstrate a unique and informed point of view, and enjoy working with a cross-functional team to develop real-world solutions and create a positive user experience at every interaction.
You will:
- Analyse metrics from both operating systems and applications to assist in performance tuning and fault-finding
- Provide correlation between layers, highlight hidden parts, improve observability, and configure anomaly detector
- Escalate issues to product/platform teams, initiate firefighting process, provide issue summary
- Facilitate incidents, run blameless postmortem, and complete root cause analysis investigations
- Contribute to handbooks/run-books, general documentation
- Knowledge sharing, mentoring, providing training material and workshops
- Good Linux and Windows experience
- Basic programming experience in Golang, Python, C++, or Java
- Good understanding of Linux and TCP/IP network fundamentals
- Experience using Gitlab CI/CD or Terraform (Iac)
- Experience with Jaeger, Sentry, DataDog, NewRelic, Grafana, and Prometheus
- Experience with system analysis and troubleshooting
- Ability to quickly learn new technologies, frameworks, and architectures
- Strong listening skills and a high level of tolerance
- Fluency in English
- Experience working with globally distributed systems or infrastructure would be considered an advantage
- Experience with Kubernetes, Docker, Postgres, and Kafka would be considered an advantage
- Experience with Rancher, Rancher2, AWS EKS, Alicloud ACS, and Rancher RKE would be considered an advantage
- To support UTC 22 to UTC 7 timezone, 5 days in a week.
- Competitive and attractive compensation
- Health and life insurance for employees, spouses, and children, including vaccinations, tests, mental health care, and coverage for vision and dental care
- Time off, including 21 days of annual leave and paid sick leave
- Special 'Get to know your team' trips
- Interview with a Talent Acquisition Specialist (30 minutes)
- Short online English test
- Technical interview (1 hour)
- Behavioral interview (1 hour)
Please note: We occasionally amend or withdraw Exness jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Exness/Exness Group companies around the world. Exness Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Exness. Anyone who demands such a fee is not an authorized Exness representative and you are strongly advised to refuse any such demand.
At Exness, we're an equal opportunity employer where every individual is valued. No matter your race, color, religion, sex, national origin, sexual orientation, gender identity or disability, we welcome you. As an international fintech company, we embrace the richness of our diverse team, respecting each individual and promoting gender equality for all genders in our workforce.