Job Responsibilities: - Responsible in retail shop & equipment maintenance.
- To provide prompt & comprehensive technical services such as repairs/ troubleshoot.
- Implement warranty service, service contracts, product maintenance plans and calibration/verification services
- Perform Incoming Quality Check for all electrical equipment.
- Assist in product Specific Testing for Improvement Program and stability
- Dealing with the customers’ complaints in terms of inhouse product technical support
- Working closely with Retail & Sales team to validate and overcome any support issue
- Provide feedback to Service department personnel as and when need arises
- Additional tasks assigned by the management from time to time
Basic Competency: - At least an Electrical & Electronic knowledge or equivalent
- Basic computer knowledge. (MS Word, Excel etc.)
- Minimum one (1) year working experience in related field.
- Possess good sense of responsibility, self-disciplined, team player & passionate to work with different level of people.
- Independent and self-motivated with initiative and good communication skills.
- An excellent observer, able to capture the problem instantly and rectify IT.
- Willing to travel other branches if required.
Perks & Benefits- Bonus
- Allowance (travel spends, transportation, etc.)
- Free snacks / Happy hours
- Regular team activities
- Company trips
- Medical claim
- Personal leave
- Open culture
- Personal development opportunities
- Uniform
- Insurance
