Manager II - Sales

RESPONSIBILITIES Field Sales Management Responsible for developing & achieving Region / Zone sales budget through managing Region / Zone funnel and driving subordinate teams to ensure achievement of Region / Area sales budget. Responsible for Region / Zone P&L, effectively control expenses and drive down working capital. Manage customer relationship and promote customer satisfaction and market share growth. Drive customer penetration for responsible Region / Zone, increase number and volume of transactions per customer. Conduct regular OUTREACH external survey. Prepare sales forecast for Operations Department to facilitate inventory order. Partner with dealers where necessary to maximize customer penetration, and actively manage their performance to ensure alignment with company practices. Act as primary contact to address customer and product quality concerns efficiently and effectively; which directly impact customer satisfaction, sales and market share retention. Actively share business leads with other teams and promote cross-selling where suitable Prepare regular reports in a timely manner and attend country management meetings to review performance. Business / Budget Planning Prepare and recommend Region / Zone sales budget plans for approval, with particular emphasis on constantly improving on Organisation, Goals, Strategies and Measures that will enhance the effectiveness of Field Sales Specialists. Strive to exceed monthly business performance standards. Report against agreed KPI’s to ensure that progress against the business plan is measured, and that any gaps identified are remedied if appropriate to do so. Team Management Set targets, performance measures and levels of accountability for all direct reports. Drive usage of SPARKS methodology and ensure all subordinates attend the FEAST program Ensure all subordinates receive both half yearly & annual reviews in relation to their work performance. Coach and develop subordinates on important aspects of work performance, and where appropriate recommend development plans for further improvement in areas of poor performance. Create a Team environment in the business and where appropriately executed training programs to share best practice as a mechanism to bring about process and productivity improvement. Take responsibility and actively manage the screening, selection and recruitment of direct subordinates. Others Any other tasks as deemed required by immediate superior or management. Qualification Candidates must possess at least a Diploma/Degree in Biomedical or equivalents. At least 8-12 years working experience in a Sales & Marketing role in the Healthcare Industry, of which 3 -5 years in a managerial position. In-depth knowledge of the Healthcare Industry. Good business and financial acumen. Able to travel outstation or oversea when required.