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IT MANAGER
Job Responsibilities:
- To provide technical support to customers, addressing inquiries, troubleshooting issues, and resolving defects;
- To diagnose and resolve basic to intermediate issues and collaborate to resolve urgent or complex issues;
- To manage timely responses and expectations with customers and maintain issue logs and incident reports;
- To maintain documentation related to software applications, including user manuals, knowledge base, FAQs and technical guides;
- To monitor system performance, identify bottlenecks, and propose solutions for optimization;
- To stay up-to-date with technological innovations and best practices in software development.
Requirements:
- Possess a Bachelor's Degree, Post Graduate Diploma in Computer Science/ Information Technology or equivalent;
- Minimum 5 years of working experience;
- Strong competency in:-
- - C# .NET. NET Core, Web API development, Web development using Angular;
- - SQL and relational databases (e.g., Oracle DB, MySQL).
- Strong technical knowledge of various IT technology & architecture of systems;
- Sound knowledge treasury product and other banking product features;
- Good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
Job Type: Full-time
Pay: RM4,000.00 - RM5,000.00 per month
Schedule:
- Day shift
License/Certification:
- car license (Preferred)
Willingness to travel:
- 25% (Preferred)
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