Marketing Executive | Muar

a) Daily Job Scope: - Ensure the Corporate Customer order is entertained, * to process customer’s new order * to liaise and confirm with customer regarding order details * to issue Pro-forma Invoice * to review the delivery plan with other dept / section to meet customer’s requirement * to expedite payment and fill in the soft copy of payment advice in server * to liaise with logistic dept on the shipping schedule and documents - Ensure the online customer order is entertained * to process online customer’s new order * to print out all customer’s order and consignment note * to order and packing all customer’s order * to inform the courier company to pick up order. - Answer & reply to customer enquiry or complaint. - Compile customers Daily Sales data. - Allocate products to customers based on warehouse current stock. b) Weekly Job Scope: - Collect and compile customers order, analyze if sufficient to meet sales target, then update to PD and Purchaser. - Update MKT & R&D weekly Meeting Minutes to all and inform latest meeting time. - Generate and analyze weekly customers Total Sales then report to all. (Every Monday) - Generate and analyze weekly Food panda, Grab Food Sales then report to all. (Every Monday) c) Monthly Job Scope: - Collect and compile customers monthly product Forecast, analyze value is sufficient to meet sales target, then update to internal team. (Every 11th of the month) - Update Document Management MKT portion of YS outlets Key Performance Indicators (KPI). (Every 5th of the month) - Generate and analyze monthly product sales data then report to internal team. - Generate and analyze monthly customers sales result then report to internal team. d) Seasonal/ Occasionally Job Scope: - Compile and update product Price List to internal team. - Compile and update YS outlets Target Sales to internal team and related outlets. - Collect and compile YS outlets Seasonal product Forecast, analyze value is sufficient to meet sales target, then update to internal team. - Analyze and update if outlets product Forecast are fulfilled by HQ and any Forecast adjustment to be made based on sales trend. - Compile seasonal outlets inventory data. - Generate and analyze seasonal sales results then report to internal team. - Collect customer complaint info from outlets and generate Customer Complaint Record to QA. - Follow up complained item batch number, make sure all outlets checked or returned on same batch products. e) To assist other team members in department to complete jobs together.