Network & e-Infrastructure Engineer & Network Support

Key Responsibilities • Oversee the setup & maintenance of main office infrastructure, including internet, switching, routing, compute, storage and security • Design, implement and maintain enterprise-scale network and architecture • Design security patterns for cloud, internal and production networks as well as implement network security initiatives • Manage the lifecycle of network routers, switches, firewalls, wireless controllers etc. • Ensure network performance is optimal and appropriate security controls are in place • Network troubleshooting and fault analysis • Configuration and support of networking between on premise and cloud • Engage with both internal & wider development teams to deliver solutions • Keep abreast of new tools and practices and recommend their suitability to ensure the organisation uses the best available technology to improve efficiency. • Ensure SLAs are met for all IT systems and services • Identify areas of risk and proactively seek solutions to mitigate impacts to service and availability. • Evaluate processes to improve productivity and efficiency • Provide technical mentorship across a wide range of teams and cultures • Build and maintain relationships with key partners, customers and vendors • Respond to security incidents and provide incident response services. • Be able to work on-call as rostered or after hours Requirements  Degree in science or engineering (Network Engineering, Network Management, Computer Science, Data Science, Information Technology, Electronics, Robotics, or related field)  Proven network experience working in cloud and on-prem environment, including design, deploy, support and documentation  Knowledge in inter-connectivity between cloud and/or on-prem network best practises  Implement, and maintain network and security solutions for clients.  Understand and manage inhouse hosting servers & applications & remote desktop control  Configure switches, firewall, VPN, endpoint protection, and intrusion detection systems.  Monitor & optimize the network's performance, including real-time traffic management, bandwidth analysis & system health checks (assessing RAM, CPU, disk usage).  Troubleshoot & resolve issues related to DNS, DHCP, CDN performance, Internet quality, system downtime & other network connectivity issues.  Develop & enforce policies for system maintenance, data backup & disaster recovery.  Capable of working independently and in a collaborative team environment to tackle problem  Ability to lead and mentor peers by providing guidance and support  Strong and analytical problem-solving skills  Excellent communications skills, both written and verbal  Relevant vendor certifications will be highly regarded (CompTIA, CommScope, Cisco, Huawei, Fortinet, Sophos, EnGenius, Aruba, VMWare, NGINX, AWS, AlibabaCloud, Microsoft, etc.)