Junior Business Analyst

Job Description • Create designs for technical solutions to resolve business problems and try out components of new systems for efficiency • Reach out to clients and project leaders in the course of work in order to identify and evaluate user and business requirements • Ensure clean and accurate documentation that may include aspects such as business r requirements, client requirements, and technical specifications, and write findings in form of reports • Ensure that all documents are safely kept and accessible for future reference • Assist with new releases, and approve all User Acceptance Testing • Oversee implementation of a new system including data migration • Facilitate professional and constant communication with overall users on the status of production problems that might arise and inform them about ways of resolving issues • Carry out research on how IT systems are used and suggest ways for systems improvement and efficiency • Collaborate with the development team to build the design and specification of the permanent fix • Communicate the cost (if any) and timeline with the customer and follow through to ensure timely delivery • Test the product to ensure that it meets user requirements, technically well build, and does not impact existing modules before roll out, • Upsell and build value for customers by proposing new features or services Job Requirement • Bachelor's Degree, Post Graduate Diploma, Professional Degree • Strong skills in working with relational databases • Strong skills and ability to troubleshoot issues quickly, and find solutions to solving them independently in a timely manner • Great knowledge of IT processes and willingness to constantly update knowledge • Ability to multi task, working on more than one issue simultaneously • Able to carry out tasks with little or no supervision