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An opportunity exists for IT Support Analyst to join our team in Kuantan plant. We are looking for candidate with experience in maintaining and troubleshooting IT hardware in a network environment. Responsibilities: Responsible in troubleshoot and resolve software and hardware issues, including PCs and peripherals in a networked environment. Responsible in maximizing Lynas staff productivity by ensuring that their desktop/laptop environment is operating efficiently and that their IT queries are answered. Responsible in the installation of LANs and terminal devices, and document local plant configuration changes. Ensure that the team responds to support requests in a timely manner, investigating ways of improving efficiency to reduce calls, and ensuring that software updates and security patches are applied in a timely manner. Requirements of the successful candidate: Degree qualified in IT and related field with 3 years’ experience in desktop support. Experience maintaining and troubleshooting IT hardware in a network. Fresh graduate with less than 2 years' experience are also encouraged to apply. Good interpersonal and communication skills to confidently interact with people of all cultures at all levels. Fluent in Bahasa Malaysia and English. Additional language will be an advantage. Must be willing to work in Kuantan, Pahang, Malaysia. Lynas welcomes diversity into our team. For those interested, kindly email your resume to [email protected]
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