Business Process and Application Support Executive

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Main Responsibilities

• Assist in analyzing business processes and identify areas for improvement.
• Participate in collaboration with different teams to understand requirements and objectives.
• Assist in drafting business processes and obtain approval on process changes
• Assist in identifying opportunities for automating tasks and processes.
• Assist in optimizing the use of tools and technologies to enhance process efficiency.
• Assist in updating the Organizational Chart and Functional Description
• Assist in maintaining and updating GIMS SharePoint site.
• Ensure deliveries are on time
• Assist other team members
  
  
  

Accountabilities

The success in filling the position will be measured against:

• Ability to analyze complex processes and identify areas for improvement.
• Proactively identify issues and develop effective solutions.
• Clearly convey information and ideas to individuals and groups.
• Work effectively with others to achieve common goals.
• Adjust to changing priorities and work effectively in a dynamic environment.
• Ability to maintain up to date records of activities defined in main responsibility
• Timely reporting to Manager, Business Process and Application Support
• Initiative to take on additional responsibility
• Initiative taken to improve work processes and reports
  
  
  

Qualifications

Mandatory requirements

• Bachelor’s degree/Diploma in Business Administration, Operations Management, or a related field.
• 1 - 3 years of experience in business process analysis, process improvement, or a related role.
• Strong analytical and problem-solving skills.
• Proficiency in process modelling and analysis tools (e.g., BPMN, Visio).
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Detail-oriented with strong organizational skills.
• Appreciation of Shipping Industry
• Proper aptitude when working within a team and individually.
• Knowledge of Microsoft 365 application, such as SharePoint, Visio, Power Automate, Power Apps
• Good Computer Skills.
• Good Communication Skills.
  
  
  

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