Senior Retail Assistant (The Spring, Kuching)

To assist effectively and efficiently by achieving the sales target set To ensure action taken in all promotional plans To provide constructive idea for increasing revenue To make recommendations for slow moving merchandises To assist in scheduling the Junior staff duties To assist in conducting daily briefing on sales achievement / budget, product launch and promotions, etc. To ensure all POP signage are requested with correct information and stock are being displayed well with the correct price To guide and ensure the team member as follow: Daily Routine Daily / weekly housekeeping Personal grooming staff To check and follow up action of GOODS with expiry date (Health & Beauty / Food) To ensure valued merchandise are secured with senor tag, especially Garment department To ensure and maintain the visualize merchandise standard as accordance in MujiGram To ensure the instruction being carried out according to the Weekly action plan To ensure work area are adhere to the safety standards as required To guide and ensure staff abiding to the store rules and regulation Effective and efficient cashiering handling procedure To check and ensure the accuracy of the daily cash float Deposit reconciliation and delivery of deposits to bank through Cisco’s To handle customer queries, feedback and complaints To create pleasant shopping atmosphere for customer To actively motivate the Junior staff to take initiative in greeting the customer To report faulty or broken merchandise To ensure daily replenishment being carried out To provide each individual department in charge with stock listing report so as to ensure all available stock are being displayed To monitor stock level and check that all transfer are done correctly To ensure stock are properly displayed and kept in good condition To monitor on fast and slow moving stock To check and ensure that stock receive in correct quantities and promptly reported on any discrepancy or damaged To ensure stock sold by first in first out basic To co-ordinate sales Training To conduct On-job-training (OJT ), upon new hired on board with in accordance to the 5days training checklist To demonstrate positive manner to foster good rapport, promote team spirit and ensure effective two ways communication Any other duties assigned by the Retail Supervisor, Retail / Store Manager