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The job scope of a front desk staff typically includes a wide range of tasks focused on customer service, administrative duties, and maintaining the smooth operation of the reception area. General Responsibilities: - check-ins, concierge services, and coordinating guest requests - Greet visitors or clients as they arrive and provide assistance. - Answer inquiries regarding the company’s services, policies, or directions. - Handle phone calls, emails, and other forms of communication. - Assist with bookings, appointments, or reservations
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