LAUNDRY SUPERVISOR

Job Summary: The Laundry Supervisor is responsible for overseeing all operations of the laundry department, ensuring that the hotel, resort, or facility’s linens, uniforms, and guest laundry are cleaned and maintained in a timely and efficient manner. This role ensures that the laundry facility operates smoothly, adheres to safety and cleanliness standards, and meets quality expectations for all laundry services. Key Responsibilities: 1. Supervision of Laundry Staff: o Oversee daily activities of laundry personnel, including training, scheduling, and performance management. o Ensure staff follows established safety protocols and hygiene practices. o Maintain a positive and productive work environment for team members. 2. Laundry Operations: o Manage the washing, drying, ironing, and folding processes to meet the required standards. o Monitor the condition of linens and uniforms, ensuring they are cleaned to company standards. o Ensure proper loading and unloading of laundry machines, including sorting of linen and garments. o Maintain a consistent workflow and ensure timely delivery of laundered items. 3. Quality Control: o Inspect laundered items to ensure they are free from stains, damage, and other imperfections. o Implement quality control procedures to minimize errors and improve overall output. o Resolve any laundry-related issues, including guest complaints, in a professional and efficient manner. 4. Inventory and Equipment Management: o Maintain accurate records of inventory levels of chemicals, cleaning supplies, and laundry items. o Order and replenish laundry supplies as needed, adhering to budgetary guidelines. o Monitor and ensure the proper functioning of all laundry equipment, arranging for repairs or maintenance as necessary. 5. Safety and Cleanliness: o Ensure that the laundry facility remains clean, organized, and free from hazards. o Adhere to all health and safety regulations, including proper handling of chemicals. o Implement and oversee a preventative maintenance schedule for all laundry machinery. 6. Collaboration and Communication: o Coordinate with housekeeping, maintenance, and other departments to meet their laundry needs. o Maintain open lines of communication with management and report any issues or suggestions for improvement. o Foster positive relationships with external vendors or service providers when necessary. Qualifications and Requirements: • Education: Diploma or equivalent; a degree or certification in hospitality management or a related field is a plus. • Experience: o Minimum 2-3 years of experience in laundry operations, with at least 1 year in a supervisory or leadership role. o Experience working in hotels, resorts, or large-scale facilities is preferred. • Skills: o Strong organizational and multitasking abilities. o Ability to manage and motivate a team effectively. o Excellent communication and interpersonal skills. o Attention to detail and a commitment to high standards of cleanliness. o Basic knowledge of laundry equipment maintenance and repair. • Physical Requirements: Ability to lift, carry, and move heavy laundry items and stand for long periods. • License: Possess a valid GDL (Goods Driver's License) or PSV (Public Service Vehicle) driving license. • Knowledge: Familiarity with laundry chemicals, cleaning procedures, and industry standards