Epicareer Might not Working Properly
Learn More

JUNIOR SUPPORT ENGINEER (ISIT)

RM 3,000 - RM 3,499 / Per Mon

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified
Duties and Responsibilities: Provide professional technical training, support and troubleshooting for RetailAIM users and office users. Coordinate with development team to resolved software limitation and bugs. Assist in setting up new tenant and data configuration works. Summary of Principal Job Responsibility & Specific Job Duties and Responsibilities: Provide software training and technical support to users. Assist in tenant setup and data configuration works. Create and test data for application. Identify application errors / bugs and guide customer to troubleshoot and problem solving. Respond to user issues on social media support groups. Problem-solving skills around technical. Good verbal and written communication skills. Collaborative and team oriented.