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Front Office Supervisor

RM 1,500 - RM 1,999 / Per Mon

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A front office supervisor oversees the daily operations of the front desk, ensuring smooth check-ins and check-outs, guest satisfaction, and efficient service. They manage the front desk staff, provide training, and address guest concerns or special requests. Additionally, they ensure that billing and reservations are handled accurately, and they collaborate with other departments to ensure seamless communication and operations. The front office supervisor plays a key role in maintaining high service standards, resolving issues promptly, and creating a welcoming atmosphere for all guests.