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Telesales Agent (up to RM3000)

RM 2,500 - RM 2,999 / Per Mon

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Job Description: • Handling inbound/outbound calls to educate and engage potential clients about company's product. • Promoting our company’s planning products and services over the phone. • Meeting and exceeding sales targets and performance metrics. • Follow up and resolve customers complains and ensure it is close to satisfaction. • Work closely with team members and leaders always to achieve quality results and productivity. • Ensure efficient escalation of priority request/feedback towards effective resolution. • Participate in ad hoc projects as required. • Proactively identify areas of service and procedural improvement and make recommendations to the team leader. • Upsell and cross- sell skills with ability to provide alternate solutions and suggestions. • Any other duties assigned by the team leader. Job Requirements: Minimum SPM, Diploma or Degree holder with minimum of 1 year of relevant experience. • Experienced in contact centre/customer service/ customer support /BPO working environment. • Must be proficient in English. Other Details: Basic Salary: RM2500 - RM3000 Phone Allowance Provided Incentive Povided Working Days: Monday - Friday Working Hours: 9AM - 6PM