SHE SENIOR EXECUTIVE
RM 5,000 - RM 5,999 / Per Mon
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· Required to learn the business applications and understand the processes in depth · Providing technical support to end users · Assisting with systems integrations · Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date · Maintaining and updating technical documents and procedures · Identifying and resolving technical issues · Managing coordination remotely or on site where required · Delivering regular and customized training · Preparing maintenance plans and upgrading schedules for the organization’s systems · Developing reports for teams across the business
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