SERVICE CREW

>Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu. >Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required. >Use specific kitchen machinery such as ice cream dispensers, blenders, and espresso machines to create customized hot and cold beverages to customers’ preferences. >Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed. >Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy. >Maintain a neat and tidy appearance by wearing a uniform and adhering to a corporate dress code.