HR & Admin Assistant

About Windscreen2U Windscreen2U is a leading provider of windshield repair and replacement services in Malaysia. We are dedicated to providing exceptional customer service and high-quality workmanship. We are looking for a highly organized and detail-oriented individual to join our team as an HR and Admin Assistant. Responsibilities Human Resources: Support the HR department with recruitment by screening resumes, scheduling interviews, and onboarding new hires. Set reminders for scheduled interviews and provide new hires with a brief company introduction. Maintain accurate and up-to-date employee records, including contact information, emergency contacts, tax documents, and performance evaluations. Manage foreign worker passport renewals, medical checkups, and staff movement processes. Assist with employee benefits administration, including health insurance, vacation time, and sick leave. This may involve processing and submitting approved leave requests through the company's IT system. Assist with employee relations by addressing employee concerns, resolving minor workplace conflicts, and preparing warning letters if necessary. Consult with superiors on complex issues. Administration: Provide comprehensive administrative support to the Windscreen2U group of companies, ensuring the smooth operation of daily business activities. Develop and implement effective and efficient ways to assist superiors, fostering a supportive and productive work environment. Implement policies for the Technician Hostel, including occupancy rules, maintenance responsibilities, and safety protocols. Monitor adherence to hostel policies by developing duty rosters and reminding residents of guidelines. Facilitate the application and renewal process for branch premise licenses. This includes gathering necessary documentation, liaising with relevant authorities, and ensuring timely submissions. Coordinate premise upkeep and maintenance for all Windscreen2U branches. This may involve scheduling cleaning services, coordinating repairs with vendors, managing pest control, and managing services for company vehicles and other assets. Maintain a clean and organized office environment by restocking supplies, placing orders for new equipment, and managing general office supplies. Prepare and maintain various administrative documents and reports. Perform data entry and other administrative tasks as assigned. Track branch utilities and petty cash flow. Additional Responsibilities: Assist with the development and implementation of HR policies and procedures. Maintain strict confidentiality of all employee information. Provide excellent customer service to all internal and external stakeholders. Compile and maintain accurate employee records with proper handling procedures. Participate in professional development opportunities to stay up-to-date on HR best practices. Continuously strive to improve HR skills and knowledge to maximize job satisfaction and effectiveness.