Sales Support Assistant

We are seeking a dedicated and enthusiastic Sales Support Assistant to join our team at TOP DESIGNERS (M) SDN BHD in Selayang, Kuala Lumpur. This full-time position will involve providing exceptional customer service and sales support to our clients, while contributing to the overall sales and growth objectives of the company. Sales Support Job Duties: • Generates and processes new sales leads as necessary • Answers phone calls from customers and deals with problems as they arise • Takes sales information and puts it into an easily readable format • Follows up with customers to make sure that they are satisfied with a particular product • Makes sure that sales persons are on track with sales goals • Provides any necessary data or reports to the sales team • Exerts attention to detail, as customers may have the same problems; reports the problems as necessary • Arranges appointments with clients and sales team • Acknowledges customers by responding to emails, texts, and phone calls • Updates all contact information for clients • Deals with any customer complaints and resolves the issue as necessary • Arranges travel and accommodations for any sales person that is meeting clients outside of the office • Does any necessary administrative work including filing reports or presenting sales team with necessary documents What we're looking for • Fresh graduate or school leaver is welcomed to apply • At least 1 year of experience in a sales or customer service role, preferably in the uniform manufacturing company (not compulsory) • Strong communication and interpersonal skills with the ability to engage with customers effectively • Excellent organisational and time management skills to juggle multiple tasks and priorities • A keen interest in sales and a passion for providing outstanding customer experiences • Proficiency in English and Bahasa Malaysia, both written and verbal • A collaborative team player who is willing to contribute to the overall success of the company • Basic Computer Literacy